> ## Documentation Index
> Fetch the complete documentation index at: https://docs.t3gemstone.org/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting Guide

> Known Issues and Solutions

This section describes solutions for the most common hardware and software problems.

## Unable to Start GemImager

If you receive errors such as
`The code execution cannot continue because Qt6SerialPort.dll was not found. Reinstalling the program may fix this problem.`
or `.dll not found` when starting the application, please download the latest version
from [https://www.t3gemstone.org/software](https://www.t3gemstone.org/software). If an unresolved problem persists even with the new version, you can
temporarily use [Balena Etcher](https://www.balena.io/) to perform the writing operation. To contribute, you can
report the issue at [https://github.com/t3gemstone/gem-imager/issues](https://github.com/t3gemstone/gem-imager/issues).