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This section describes solutions for the most common hardware and software problems.

Unable to Start GemImager

If you receive errors such as The code execution cannot continue because Qt6SerialPort.dll was not found. Reinstalling the program may fix this problem. or .dll not found when starting the application, please download the latest version from http://www.t3gemstone.org/software. If an unresolved problem persists even with the new version, you can temporarily use Balena Etcher to perform the writing operation. To contribute, you can report the issue at https://github.com/t3gemstone/gem-imager/issues.